At Burraq Tours, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services, including booking tours or cabs, visiting our website, or contacting us.

1. Information We Collect

We may collect:

Personal Details: Name, email, phone number, address.

Booking Details: Travel dates, packages, preferences, and payment information.

Technical Data: IP address, browser type, device information, and website usage.

Communication Data: Emails, messages, or inquiries sent to us.

2. How We Use Your Information

Your information is used to:

Provide, manage, and improve our services.

Confirm and process bookings and payments.

Share updates, offers, or service-related information.

Respond to inquiries, feedback, or complaints.

Comply with legal requirements and ensure safety.

3. Sharing Your Information

We do not sell or rent your data. We may share it only with:

Service Partners: Hotels, transport providers, or payment gateways for booking purposes.

Legal Authorities: When required by law.

Business Changes: In case of mergers or sale of assets.

4. Data Security

We protect your data using reasonable security measures. However, no online or electronic storage method is completely secure.

5. Cookies

We may use cookies to improve your website experience and provide personalized content. You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

You may:

Access, correct, or delete your personal information.

Withdraw consent for certain processing activities.

File complaints regarding data handling.

To exercise your rights, contact us using the details below.

7. Retention

We keep your personal information only as long as necessary to provide services, meet legal obligations, and resolve disputes.

8. Contact Us

Burraq Tours
Munawarabad, Naqash Pora, Srinagar, Jammu & Kashmir, India
Email: burraq.tours.travels@gmail.com

Phone: +91 9906540122 | +91 8899928134 | +91 9596540122 | +91 7006036244

We respond promptly to all legitimate inquiries in compliance with applicable laws.

9. Updates

This policy may be updated to reflect changes in services, legal requirements, or website functionality. Updates will be posted here with the revised Effective Date.